Terms & Conditions

1. Bookings & Payment

* All bookings are subject to availability and are allocated on a first-come, first-served basis.
* A booking is only confirmed once payment has been successfully received through PayFast or another approved payment method.
* By completing your booking and payment, you agree to these Terms & Conditions.

2. Course Attendance

* Students are required to arrive on time for all courses, workshops, and photoshoots.
* The Model Academy reserves the right to refuse entry to late arrivals if it disrupts the course or other participants.
* Parents, guardians, family members, or friends are not permitted inside the training venue or studio during courses, workshops, or photoshoots unless specifically requested by The Model Academy.

3. Refund Policy

* All payments made to The Model Academy are strictly non-refundable.
* This includes deposits, full course fees, workshop fees, and photoshoot payments.
* Refunds will not be issued for missed sessions, late arrivals, no-shows, or changes in personal circumstances.

4. Cancellation & Transfers

* If you are unable to attend your booked course or workshop, you must notify The Model Academy in writing before the course commencement date.
* Your booking will be transferred to the next available course or workshop of the same type, subject to availability.
* Transfers are provided as a once-off courtesy and are not transferable to another person.
* Failure to notify The Model Academy before the course date may result in the booking being forfeited.

5. Participant Responsibility

* Students are responsible for arriving prepared with any required clothing, footwear, or items communicated prior to the course or photoshoot.
* The Model Academy is not responsible for lost, stolen, or damaged personal belongings.

6. Photography & Media Consent

* During courses, workshops, and photoshoots, photographs and videos may be taken for educational, promotional, and marketing purposes.
* By attending, participants (or parents/legal guardians of minors) grant The Model Academy permission to use this content across its website, social media platforms, and other marketing material unless written notice is provided prior to the course.

7. Course Changes

* The Model Academy reserves the right to amend course dates, venues, schedules, coaches, or content where necessary.
* Should The Model Academy need to postpone a course, participants will be transferred to the next available date at no additional cost.

8. Code of Conduct

* All participants are expected to behave respectfully towards coaches, staff, fellow students, and venue personnel.
* The Model Academy reserves the right to remove any participant whose behaviour is disruptive, abusive, or inappropriate. In such cases, no refund or transfer will be provided.

9. Limitation of Liability

* Participation in any course, workshop, or photoshoot is entirely at the participant’s own risk.
* The Model Academy shall not be held liable for any injury, loss, damage, or expense incurred during participation, except where required by applicable law.

10. Contact

For any booking enquiries, cancellations, or transfer requests, please contact The Model Academy using the contact details provided on our website before your scheduled course date.